Template Signal policy
Privacy Policy
This policy explains what information Template Signal collects when you visit the site, request a preview, buy a digital product, or contact support.
Information We Collect
We collect the information you choose to provide, such as your name, email address, support message, order details, and any information submitted through forms on this site.
If you purchase a product, payment and checkout information is handled by the connected checkout provider. Template Signal may receive order records needed to deliver files, confirm access, and provide support.
How We Use Information
- To deliver digital products, previews, updates, and support responses.
- To process orders, troubleshoot access, and prevent duplicate or fraudulent activity.
- To improve the website, templates, product documentation, and customer experience.
- To send email updates when you have opted in or when the message is related to your order.
Sharing and Service Providers
We do not sell personal information. We may share information with service providers that help operate the site, deliver email, process checkout, host files, analyze site performance, or provide customer support.
Those providers only receive information needed for their role and are expected to protect it according to their own policies and applicable law.
Your Choices
You can unsubscribe from marketing emails using the link in those messages. You can also request access, correction, or deletion of personal information by contacting support.
Some information may be retained when needed for legal, tax, fraud-prevention, security, or order-history reasons.
Contact
For privacy questions, contact support@templatesignal.com.